Our 18 steps guarantee your satisfaction

  1. Maintain Drug Testing Procedures to keep your office or building safe!
  2. Innovative “Transition Crew” approach guarantees smooth startups and transitions. A select 3-member Transition Team is assigned to your facility to personally lead all training and instruction during start-up.
  3. Exclusive Daily Detail Report, System pushes specific cleaning tasks –chores – to the top of the tonight’s “To Do!” list, so you’ll finally see the details getting done!
  4. Automated Timekeeping “Time Guard” software verifies you receive all of the janitorial services, office cleaning and floor maintenance work you paid for, as agreed.
  5. Rigorous Applicant Checking process makes sure every office cleaning associate is interviewed and background checked.
  6. On-Going Training-Based Quality Control eliminates careless cleaning mistakes before they occur.
  7. Industry Leading Networked Database delivers “real time” job updates to the right person, at the right time, to get the job done right … every time!
  8. Customized Staff Matching System identifies the most experienced cleaner to clean your building… if your regular cleaner is ever away.
  9. No shows?…Never again! Powerful “On Call” Paging System guarantees actual performance reflects planned AND scheduled janitorial work matches actual work.
  10. Powerful Contact Management Software links all site-specific information to your permanent customer record. We record what we learn, so we improve!
  11. “Sparkle Image”…our Automated Floor Care System never forgets necessary carpet & tile maintenance duties. Your Property’s tile floors will always look great when they receive the required work on time, every time, as scheduled!
  12. Pro-active Customer Care Program gathers valuable client feedback while Customer Service Manager follows a system of scheduled contact.
  13. Our “Significant Response Approach” to problem solving resolves janitorial challenges before they can grow, using the focused efforts of all cleaning supervisors.
  14. Utilizing the best equipment like ProTeam’s Bac Vacs maximizes productivity while BETCO’s Pour Pak chemical line ensures both simplicity and safety.
  15. Maintaining a “Rigorous” Security System protects the privacy and security of your building with computerized tracking of keys & password protection of codes.
  16. Unique CleanBidTM Program creates competitive and complete janitorial service and office-cleaning programs based on industry specific production rates. And you’ll get the support documents and cleaning reports showing exactly how it’s done!
  17. State of the art, Software Generated Work Ticket System captures every detail needed to clean every part of your facility. Information is power, and we use it to clean your office building, manufacturing plant or industrial facility in a consistently better process!
  18. We work around your facility’s needs, specification and operations hours and our services are available to you 24 hrs a day in case of an emergency.